Information Technology for Knowledge Management
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ISBN
9783540637646
Bindwijze
Hardcover
Taal
Engels
Auteur
Uitgeverij
Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Jaar van uitgifte
1998
Aantal pagina's
232
Waar gaat het over?
As we approach the beginning of the 21 st century, we are beginning to see the emer gence of knowledge management as a natural evolution of the focus and importance of quality in the 1980s and reengineering in the I 990s.
The value of an organization is given not just by its tangible assets but also by the knowledge embodied in its employees and in its internal and external structures. While explicit knowledge can be shared as information and is easy to handle, this tacit knowledge has been neglected by effectiveness-oriented management techniques but is crucial for both the operational efficiency and the core competencies of an organization. This book provides a survey of the use of information technology for knowledge management, and its chapters present specific research on how technologies such as computer-supported cooperative work (CSCW), workflow, and groupware can support the creation and sharing of knowledge in organizations.
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